State Farm® Insurance Agent Suzanne Rizer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matt and Katie Cooper
February 2, 2026
5
out of
5
rating by Matt and Katie Cooper
"We have several properties insured with State Farm and have been very fortunate to have Suzanne Rizer and her team over the years. They are great at communicating and executing. What more can you ask for. Looking forward to continue doing business and great service for years to come."
We responded:
"And I am very fortunate that you chose our office to help you with your insurance. Thank you for these kind words. We try to give the kind of help and service we would want for ourselves. Thanks for a 5 star review!"
Kim Crumrine
January 29, 2026
5
out of
5
rating by Kim Crumrine
"Suzanne and her staff are friendly, knowledgeable and reliable. We have been with her nearly 30 years and she has taken great care of home, car and other insurance needs. She’s the absolute best!"
We responded:
"I'm so glad that we have given you great service. Your comments make me blush. Thank you. I'm so happy that you have kept trusting us to help you with your insurance."
Julie Hartfelder
January 24, 2026
5
out of
5
rating by Julie Hartfelder
"We have been with Suzanne Rizer at State Farm for going on 36 years. She has always been friendly, proactive, knowledgeable and business like. A very great insurance representative. During our time with her she has insured 3 houses, probably 10 or more cars (can’t count), a motor cycle and some personal items. We also added an umbrella policy. Our daughter also purchased renters insurance when she move out and into an apartment through Rizer Insurance. We have had car accident claims, hail claims and probably some other things I can’t remember along the way. Suzanne and Heather have always dealt with them in a very caring and professional manner."
We responded:
"We’re thrilled to have exceeded your expectations, Julie! Thank you for sharing your experience. – Suzanne Rizer - State Farm Insurance Agent"
Audrey
January 23, 2026
5
out of
5
rating by Audrey
"I recently had a car accident. My agents at State Farm, Suzanne and Heather greatly assisted me in the process of making a claim and finding a collision expert to repair my automobile. I am grateful for their professionalism and kindness. I’m very happy with State Farm insurance."
We responded:
"Wahoo! What a great 5 star review. You are an angel to take the time to leave this. I really appreciate it. I hope you don't need to use your insurance any time soon. :)"
Brian Milovich
January 17, 2026
5
out of
5
rating by Brian Milovich
"Heather in the office is very helpful whenever I call for all sorts of reasons."
We responded:
"I'll let Heather know your appreciation. I really appreciate the stars and the comment. We're so glad to choose us out of all the possible insruance agents out there. You are great!"
Bruce Souders
January 17, 2026
5
out of
5
rating by Bruce Souders
"I have been with Suzanne and Heather for a number of years, I think since around 1989 and they have always been there when I have questions or need to file a claim. I highly recommend them."
We responded:
"I was a relatively new agent when you trusted me with your insurance. I'm so happy that you did. I truly appreciate you and the time you took to write this lovely review! Your recommendation is invaluable."
Navira Abbasi
January 16, 2026
5
out of
5
rating by Navira Abbasi
"prompt, professional and friendly"
We responded:
"Thank you for the 5 star review and the kind comments. You pushed my number to 175!. You are so special. I'm thankful that you choose us to help you with your insurance needs."
Jonathan Athnos
January 15, 2026
5
out of
5
rating by Jonathan Athnos
"Suzanne and Heather have been fantastic. Helped me get set up with my cross state move, handled my renters insurance for the new apartment with ease, and are incredibly responsive. Can not recommend them enough!"
We responded:
"WOW! That is a fantastic review. You are very articulate and kind. Thanks for taking the time to do this for us. "
Brian Blake
January 9, 2026
5
out of
5
rating by Brian Blake
"Suzanne and her crew have always been very helpful. I have been with Susanne since 1986."
We responded:
"We have been so grateful for your continued confidence in us all of these years. I'm also very thankful for this lovely 5 star review. Thank you Brian!"
Mary Blackburn
January 6, 2026
5
out of
5
rating by Mary Blackburn
"Suzanne has been my State Farm agent for 20 years. I can always count on her for good advice on car and home insurance coverage."
We responded:
"How kind of you to leave such a lovely review.! I really appreciate it and you. Thank you for choosing me as your insurance agent all of these years."
Aimal Khawari
December 20, 2025
5
out of
5
rating by Aimal Khawari
"Great price and great customer service."
We responded:
"Thank you for the lovely review. We are so happy that you have chosen to put your trust in us for your insurance. We'll always try to give you great customer service. :)"
Khisrao Shoar
December 15, 2025
5
out of
5
rating by Khisrao Shoar
"Suzanne is just Great!"
We responded:
"You made me smile with your lovely comment. We're always so happy to help you. Thank you so much for taking time to leave me a review. "
Michelle Watson
December 14, 2025
5
out of
5
rating by Michelle Watson
"We have been with Suzanne Rizer for over 30 years and we have had a wonderful experience the entire time. She knows us by name and responds to our questions and needs immediately. She also has a terrific assistant named Heather. We would absolutely recommend Suzanne!"
We responded:
"Thank you, Michelle, for the lovely compliments. We are so happy to help and thankful that you are happy with our service. We've loved having you and your family as part of our "family" all of these years."
David Brown
December 13, 2025
5
out of
5
rating by David Brown
"Suzanne and Heather are always available to help."
We responded:
"And we are very happy to help! Thanks for taking the time to leave us a 5 star review and a comment. It means a lot to us, as you do. :)"
Ann
December 5, 2025
5
out of
5
rating by Ann
"Susan was so kind and helpful. I don’t know much about insurance, and the language barrier makes things even harder, but she explained everything patiently and really cared."
We responded:
"Thank you so much for taking the time to leave this lovely review. I really appreciate it and you. I love "teaching" about insurance and am glad I could help."
Pat Papai
November 28, 2025
5
out of
5
rating by Pat Papai
"Thank you Suzanne we appreciate all you terrific advice."
We responded:
"I really appreciate that you took the time to leave me such a great review. Thank you. I'm so happy that you choose me for your insurance on the new house. Suzanne"
Terry Filicko
November 14, 2025
5
out of
5
rating by Terry Filicko
"I really appreciate the personal touch I get from Suzanne and the other folks at her office. Whenever I've called with a question or to make a claim, I've felt like they know me, understand my situation, and want to do everything they can to help. I've had my home and auto insurance with Suzanne since moving to Columbus in the late 1990s and would definitely recommend her."
We responded:
"Thank you for the wonderful comment. I am touched. We do want to help as much as we can every time you need us. Thank you for taking the time to leave us this review. We appreciate you. "
John Hart
November 14, 2025
4
out of
5
rating by John Hart
"Service has always been good"
We responded:
"Thank you for leaving a review of my agency. I'm happy that we have given you good service. We really appreciate your business."
Jonda Baldwin
October 15, 2025
5
out of
5
rating by Jonda Baldwin
"Always quick to respond and incredibly helpful!"
We responded:
"Thank you so much for the wonderful 5 star review. I really appreciate the comment. We try very hard to be here for you when you need help with your insurance. We enjoy helping and are so glad you continue to choose us as your insurance agents!"
Gloria Tenwalde
September 27, 2025
5
out of
5
rating by Gloria Tenwalde
"Suzanne and Heather are wonderful to work with. They truly have your best interests at heart. It is great to work with professionals who are so accommodating and provide excellent quality services. Nice job ladies!"
We responded:
"What a lovely comment and review. I am so thankful that we get to be your agent. Thank you for choosing us to help you with your insurance. Thanks for taking the time to give us a fabulous review."
Takwe Sindi
September 22, 2025
5
out of
5
rating by Takwe Sindi
"I switched over state farm agency and love Suzanne office. The staff are so sweet and amazing. Very helpful. If i have any issues, they resolve it same. Definitely would be staying with them for a long time."
We responded:
"What lovely compliments! We are so glad you want to stay with us. We're thrilled to have you. Thanks for the wonderful review."
Jennifer Koma
September 13, 2025
5
out of
5
rating by Jennifer Koma
"Always have great interactions and service! Highly recommend!"
We responded:
"Thank you so much for giving us 5 stars! We love helping with your insurance."
Sam Jacob
September 5, 2025
5
out of
5
rating by Sam Jacob
"Suzanne and team have taken care of all our insurance needs for several years now. They are very knowledgeable and are quick to respond whenever we have had questions."
We responded:
"You are so kind. Thank you for leaving us a great review. We really appreciate it and you! We are always happy to answer your insurance questions and help any way we can."
maedaecutie
August 31, 2025
5
out of
5
rating by maedaecutie
"Always so helpful and fast with getting back to me about anything. I've moved to other states and back and will always go with Suzanne and Heather. They are the best 🙌🏼"
We responded:
"I am so glad that we can be here for you each time you return to Ohio. We love helping you with your insurance. Thank you for the 5 star review and the kind words. "
Kristen Kirk
August 29, 2025
5
out of
5
rating by Kristen Kirk
"I have known Suzanne and Heather since I was a kid! My parents have been going through State Farm and more specifically Suzanne Rizer for the last 30+ years! I always love when I have that personal experience, they even send me birthday cards! When I need Suzanne or Heather they are always there and know how to keep me calm in situations where I have to call them! Thank you both for the years of making me feel not only like part of your family but also safe when I’m behind the wheel!"
We responded:
"Thank you, thank you for such a touching and personal comment and 5 star review. We feel the same about you and your parents. We're very happy to help any time you call about your insurance so never hesitate to reach out to us! "