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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Pat Connor

September 25, 2023

5  out of  5 rating by Pat Connor
"I have worked with Suzanne Rizer's State Farm office for longer than I can remember. They are always helpful and willing to find answers to my random insurance questions."

Sarah Schaaf

September 11, 2023

5  out of  5 rating by Sarah Schaaf
"Suzanne has been my insurance agent for at least 25 years. Every year she contacts me to make sure all my insurance needs (home & car) are being met. I sure hope we have a lot more years together."

Barb Winter

September 8, 2023

5  out of  5 rating by Barb Winter
"Suzanne handles my car and renters insurance and is helpful and efficient. Whenever I call with last minute requests or questions she (and Heather) always take care of me right away and I don’t have to worry that I’ll need to follow up. Their service is impeccable."

Dean Bruno

September 8, 2023

5  out of  5 rating by Dean Bruno
"I have been a client of Suzanne‘s for almost 15 years and I’ve had nothing but great experiences. She is always very helpful in determining coverage and responsive to my informational requests."

Jacqueline K

September 8, 2023

5  out of  5 rating by Jacqueline K
"I'm thoroughly satisfied with the expertise of every person I've contacted in Suzanne Rizer's office. Above and beyond that, the friendliness and warmth I've experienced has been delightful. I moved to the Columbus area from out-of-state a few months ago, and office person Heather made all the insurance business elements straightforward and easy. I highly recommend this insurance company."

Will Pawlikowski

August 19, 2023

5  out of  5 rating by Will Pawlikowski
"Suzanne is an amazing agent!! She and her staff are always available to answer questions."

Tim Mast

July 20, 2023

5  out of  5 rating by Tim Mast
"I've been working with Suzanne for more than 20 years. She and her team are very responsive and great to work with. I would highly recommend her for anyone looking for insurance."


July 7, 2023

5  out of  5 rating by Anne
"Suzanne and Heather are incredible agents! Responsive, professional, knowledgeable and trustworthy! Cannot say enough great things about them!"

David Burhans

June 15, 2023

5  out of  5 rating by David Burhans
"Excellent agent: been with her for 35+ years."

Shawn B

June 9, 2023

5  out of  5 rating by Shawn B
"Suzanne is always quick to respond to inquiries and clearly explains options available to me for my insurance needs."

Laura R.

May 12, 2023

5  out of  5 rating by Laura R.
"Suzanne has been my agent for more than a decade and I would recommend her to anyone. She's accessible to reach when needed and easy to work with. Plus her staff are really good too (very knowledgeable)."

Anna Gretschmann

April 13, 2023

5  out of  5 rating by Anna Gretschmann
"Suzanne and Heather provide fast, detailed service. Our family has been with their office close to 30 years. Never have we been let down or neglected. The home and car insurance coverage they have designed for us and our children has proven worthwhile and sound. We are so appreciative!"

Alena Miller

April 4, 2023

5  out of  5 rating by Alena Miller
"I've used Suzanne Rizer's agency for many years. She's always super responsive and available any time for updating policies or answering questions. Thanks, Suzanne!"

Christa Christian

March 31, 2023

5  out of  5 rating by Christa Christian
"Very great experience with Suzanne and Heather!"

Laura Bickle

March 10, 2023

5  out of  5 rating by Laura Bickle
"Suzanne is amazing! She's super responsive, and has saved us so much $$$ on insurance. She really takes the time to talk through our questions, and we really appreciate her!"

Beth Pauley

February 17, 2023

5  out of  5 rating by Beth Pauley
"Been with Suzanne and team going on 14 years. They are alway quick to respond and easy to work with. Highly recommend."

Lisa Gray

February 10, 2023

5  out of  5 rating by Lisa Gray
"I recently moved to Ohio. Suzanne Rizer helped me secure a homeowners policy. She also transferred my auto and another policy and found ways to save me money in the process. Both Suzanne and her assistant, Heather, answer emails quickly. They give outstanding customer service. I highly recommend Suzanne Rizer for your insurance needs."

Jennifer Piper

February 3, 2023

5  out of  5 rating by Jennifer Piper
"My experience with Suzanne Rizer's office has always been wonderful. The staff there is incredibly friendly and super responsive. Heather has often replied within minutes of me sending an email and is always so helpful with assisting me in getting the best possible rates. I would highly recommend this agency!"

V. Bicknell

January 23, 2023

5  out of  5 rating by V. Bicknell
"She has been my agent since day one, 30+ years ago! Great Service"

Jeffrey Bakunas

January 23, 2023

5  out of  5 rating by Jeffrey Bakunas
"We have worked with Suzanne since we moved to Columbus back in 2004. Luckily we have not had many claims during the years, but every time we did Suzanne or Heather went above and beyond to help and make sure everything was taken care of. They have always been there through life changes answering questions and offering the policy changes that would benefit our family without trying to up sell policies or coverage we don't need. It has been very reassuring knowing we have State Farm and Suzanne Rizer."

David Blair

January 23, 2023

5  out of  5 rating by David Blair
"Excellent service and prompt communication."

Linda ORourke

January 14, 2023

5  out of  5 rating by Linda ORourke
"Suzanne has been our agent for over 30 years. She and Heather are very responsive and available when you need something. I highly recommend her agency."

jessica solis solorio

January 13, 2023

5  out of  5 rating by jessica solis solorio
"they have been very awesome since we started going with them."

Heather Gilbert

December 7, 2022

5  out of  5 rating by Heather Gilbert
"Suzanne's office is great! Suzanne has been my Agent since I moved here in 2015. Her and Heather are always willing to help with anything I need from car insurance to home owner's. I was actually just involved a "hit and run" accident and Suzanne has taken care of everything! I haven't had to call the 1-800 number once. Top notch service is all I can say!! Highly recommend."

Ryan Taylor

October 27, 2022

5  out of  5 rating by Ryan Taylor
"Suzanne and team are amazing. They have helped me for 15 years (my family for more than that). They always keep me updated on changes, help me to get best coverage for the price, and are so kind and available when I need them most. 5 Stars!"