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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bill Helsel

June 27, 2026

5  out of  5
rating by Bill Helsel
"Had a question and she gave me an answer. Great customer service."
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Harry Fry

June 27, 2026

5  out of  5
rating by Harry Fry
"I've had house insurance through Suzanne Rizer for over 30 years and have always had such great experiences with claims that I also added car insurance. I'm happy to say that the car insurance claim processing has also been a great experience and the rates quite reasonable."
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Vic Schiltz

June 13, 2026

5  out of  5
rating by Vic Schiltz
"30 yrs with suzanne, her and Heather are the best"
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Jill Hampshire

June 11, 2026

5  out of  5
rating by Jill Hampshire
"I have been working with Suzanne for over 30 years and value the relationship we've developed. She always has my family's best interest in mind when we add or make modifications to our insurance policies. She is quick to respond to questions and thorough in her answers."
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Delmarfrank

May 30, 2026

5  out of  5
rating by Delmarfrank
"I hit a deer damaging various parts of the front of my car about 6:30 am on a Sunday morning. I filed a police report then logged onto my State Farm account uploaded the police report and pictures of the damage and by 8:00am I was referred to a body shop and had a reservation for a rental which is covered by State Farm. Later that week I stopped by to talk to my insurance agent, she was very helpful, although the accident was stressful the process of getting into the body shop and getting a rental was pretty much stress free. Thank you!"
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noor khan

May 15, 2026

5  out of  5
rating by noor khan
"Suzanne Rizer provides top-tier service. She has managed my insurance for the last year with absolute brilliance, always ready for a call or a quick text. Her dedication really shone when I bought a new car recently; she went above and beyond to map out a detailed plan for my plate transfer through the BMV. Thank you, Suzanne, for making what could have been a stressful process so incredibly smooth!"
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Mike Forman

May 8, 2026

5  out of  5
rating by Mike Forman
"Suzanne and Heather are very professional and responsive. We are very comfortable with them and appreciate their advise and expertise."
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Charity Lynae

May 8, 2026

5  out of  5
rating by Charity Lynae
"Has been working with us for years and has been extremely helpful the entire time. Husband and I are planning to stick with this office for a long time to come."
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Kiswar Husain

April 27, 2026

5  out of  5
rating by Kiswar Husain
"Suzanne Rizer is my Insurance agent for my cars and home since 1993. It means a satisfaction of 33 years. Isn't amazing?
Mohammed Alam"
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jennifer belemu

April 18, 2026

5  out of  5
rating by jennifer belemu
"I have been with Suzanne for many years. Her staff is professional, considerate and always ready to help. Very happy with our services with them."
We responded:
"We are very happy to be able to give the kind of service that you need. We try to provide the help we would want for ourselves. I really appreciate the time you took to leave us this great comment and 5 stars. Thank you!"
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Neeley keys

April 17, 2026

5  out of  5
rating by Neeley keys
"Excellent communication and excellent follow up!"
We responded:
"I truly appreciate the time and effort you put into giving me this review. I know how busy everyone is. We try to give the kind of follow up and communication we would want for ourselves. Thanks for leaving this great 5 star review."
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Tiffany Smith

April 17, 2026

5  out of  5
rating by Tiffany Smith
"I called Susan about taking some money from my whole life insurance. My husband recently lost his job and I needed some extra money and I called her to see what I could do. Before I could even ask her, she realized what was going on and was trying to help with that already. She’s very pleasant and great to work with."
We responded:
"It was such a coincidence that I had thought of just that morning right before you called. I was so happy to be able to help. I'm here to help you with your insurance whenever you need it. Thank you for the lovely review. "
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R C

April 10, 2026

5  out of  5
rating by R C
"I have had an excellent experience with Suzanne Rizer at State Farm Insurance. I currently have multiple policies with her, including multiple policies both auto and home insurance, and I couldn’t be happier with the service I have received.

Suzanne is truly the best knowledgeable, professional, and always looking out for her clients’ best interests. I also want to give a special thank you to Heather, who consistently answers my calls and responds to my emails promptly. She has been incredibly helpful and attentive to all my needs.

The customer service I have received has been outstanding. Everything has always been handled smoothly, and I have never had any issues with claims or coverage. It gives me peace of mind knowing I’m in such good hands.

Thank you, Suzanne Rizer and the entire State Farm team, for your exceptional service!"
We responded:
"WOW, what a beautiful review. I am deeply touched. We try very hard to give good service and it looks like we succeeded. Thank you for taking the time to do this great review. We're here to help on all of your insurance needs. Reach out anytime."
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Collin

April 10, 2026

5  out of  5
rating by Collin
"Suzanne and Heather were both helpful providing different car insurance price rates and promptly answering calls/texts."
We responded:
"We are so glad we can help. Thank you for the complimentary review! We always happy to help you with your insurance needs. "
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C McQuone

April 3, 2026

5  out of  5
rating by C McQuone
"Thank you Heather and Suzanne for your assistance with my transition to State Farm."
We responded:
"We are so glad that you chose us from all of the agents out there! I really appreciate the 5 star review and the nice comment. We appreciate your trust in us,! Thank you. Suzanne"
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Ericka Bock

March 31, 2026

5  out of  5
rating by Ericka Bock
"Heather has always been very helpful and responsive."
We responded:
"I am so happy to hear that Heather has been great with helping you get the help you need with your insurance. And I really appreciate you leaving a review that praises her. You were kind to leave such a nice review. Thank you."
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Wisam Ahmed

March 29, 2026

5  out of  5
rating by Wisam Ahmed
"اسعارهم جدا معقوله والخدمات جيده وسريعه ولم افكر في الانتقال الى مكتب اخر او تغيير شركه ستيت فارم انها فعلا تستحق المرتبه الاولى .شكرا سوزان شكرا ستيت فارم"
We responded:
"Thank you so much for taking the time to leave a review. Unfortunately, it wasn't in English. However, I truly appreciate your business and your continued trust in us to help you with your insurance. "
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Natalie Wilson

March 5, 2026

5  out of  5
rating by Natalie Wilson
"Suzanne and Heather are amazing!! So quick to respond and so incredibly helpful!"
We responded:
"And you are so kind! Thank you so much for taking the time to leave this review. We really appreciate it and you."
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ROSARIO MARTINEZ

March 2, 2026

5  out of  5
rating by ROSARIO MARTINEZ
"Ms. Rizer has been my agent for several years. Excellent experience. I also appreciate Heather, her assistance, for all the help through the years."
We responded:
"I am so happy that we have given you great service and we really appreciate your business. Thank you so much for this wonderful and kind review!"
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Matt and Katie Cooper

February 2, 2026

5  out of  5
rating by Matt and Katie Cooper
"We have several properties insured with State Farm and have been very fortunate to have Suzanne Rizer and her team over the years. They are great at communicating and executing. What more can you ask for. Looking forward to continue doing business and great service for years to come."
We responded:
"And I am very fortunate that you chose our office to help you with your insurance. Thank you for these kind words. We try to give the kind of help and service we would want for ourselves. Thanks for a 5 star review!"
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Kim Crumrine

January 29, 2026

5  out of  5
rating by Kim Crumrine
"Suzanne and her staff are friendly, knowledgeable and reliable. We have been with her nearly 30 years and she has taken great care of home, car and other insurance needs. She’s the absolute best!"
We responded:
"I'm so glad that we have given you great service. Your comments make me blush. Thank you. I'm so happy that you have kept trusting us to help you with your insurance."
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Julie Hartfelder

January 24, 2026

5  out of  5
rating by Julie Hartfelder
"We have been with Suzanne Rizer at State Farm for going on 36 years. She has always been friendly, proactive, knowledgeable and business like. A very great insurance representative. During our time with her she has insured 3 houses, probably 10 or more cars (can’t count), a motor cycle and some personal items. We also added an umbrella policy. Our daughter also purchased renters insurance when she move out and into an apartment through Rizer Insurance. We have had car accident claims, hail claims and probably some other things I can’t remember along the way. Suzanne and Heather have always dealt with them in a very caring and professional manner."
We responded:
"We’re thrilled to have exceeded your expectations, Julie! Thank you for sharing your experience. – Suzanne Rizer - State Farm Insurance Agent"
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Audrey

January 23, 2026

5  out of  5
rating by Audrey
"I recently had a car accident. My agents at State Farm, Suzanne and Heather greatly assisted me in the process of making a claim and finding a collision expert to repair my automobile. I am grateful for their professionalism and kindness. I’m very happy with State Farm insurance."
We responded:
"Wahoo! What a great 5 star review. You are an angel to take the time to leave this. I really appreciate it. I hope you don't need to use your insurance any time soon. :)"
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Brian Milovich

January 17, 2026

5  out of  5
rating by Brian Milovich
"Heather in the office is very helpful whenever I call for all sorts of reasons."
We responded:
"I'll let Heather know your appreciation. I really appreciate the stars and the comment. We're so glad to choose us out of all the possible insruance agents out there. You are great!"
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Bruce Souders

January 17, 2026

5  out of  5
rating by Bruce Souders
"I have been with Suzanne and Heather for a number of years, I think since around 1989 and they have always been there when I have questions or need to file a claim. I highly recommend them."
We responded:
"I was a relatively new agent when you trusted me with your insurance. I'm so happy that you did. I truly appreciate you and the time you took to write this lovely review! Your recommendation is invaluable."