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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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TheFashionlover4ever

October 4, 2024

5  out of  5
rating by TheFashionlover4ever
"Husband and his family have been with them for many many years and myself for the last 5 and they've always been so helpful about everything. Planning to be around for many more years."
We responded:
"Thank you for these kind words. We love helping you with your insurance and plan to be here for you and your family for many more years too. "
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Paul LaFrankie

August 22, 2024

5  out of  5
rating by Paul LaFrankie
"Very friendly and helpful. Always quick to respond and guides us to make I ur coverage decisions."
We responded:
"Thanks, Paul, for the great review. We love talking with you and helping with your insurance in any way we can. I really appreciate the 5 Star review."
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Bret Moss

August 9, 2024

5  out of  5
rating by Bret Moss
"Suzanne and the team have been my provider for 17 years. They are very responsive when I need them, and they provide just the right service to keep me up to date while remaining competitive."
We responded:
"What a super review. Thank you Bret. I'm so glad we have been able to help you for the last 17 years. We love helping you. Thank you for choosing us. "
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michelle roark

June 19, 2024

5  out of  5
rating by michelle roark
"Suzanne and her office are super helpful. We went through my policies and she advised on what I should add AND what I could add at little to no cost. In addition, I called to inquire about adding something and she followed up to make sure I was in compliance. Friendly, helpful and willing to go the extra mile! Update: I was recently married and bought a home. Suzanne was able to save us a lot of money on our car insurance and worked with us to get excellent coverage for our home as well. Amazing service!"
We responded:
"Thank you for all the time you took to write such a thoughtful review. I appreciate it so much. Heather and I try very hard to give the kind of service and information that we would like for ourselves. We enjoy helping you. Thank you for choosing my agency. "
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Hang Li

May 17, 2024

5  out of  5
rating by Hang Li
"It's a great agent and people there are very nice. They always respond quickly useful info. I have been with State Farm for years and I will continue to have it for sure."
We responded:
"You are so wonderful to leave 5 stars and nice comments. We are so happy you pick us to take care of your insurance. We truly value your business."
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Bavette Kibler

May 16, 2024

5  out of  5
rating by Bavette Kibler
"Very helpful of getting the best coverage for my home and car"
We responded:
"I am so happy that you chose my agency for your insurance. Thank you for this wonderful 5 star review."
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Bavette Kibler

May 16, 2024

5  out of  5
rating by Bavette Kibler
"Very helpful of getting the best coverage for my home and car"
We responded:
"I am so happy that you chose my agency for your insurance. Thank you for this wonderful 5 star review."
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Sophia Hammonds

April 20, 2024

5  out of  5
rating by Sophia Hammonds
"Suzanne is the consummate professional, very knowledgeable with a friendly disposition. Thank you!"
We responded:
"Thank you Sophia for the lovely review and 5 gold stars. We love helping you and your family with your insurance. We're here for you."
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Kristin Mullaney

April 19, 2024

5  out of  5
rating by Kristin Mullaney
"I have worked with Suzanne for over 35 years and I have recommended her to our children and other family members. She and her daughter Heather are professional, very approachable and respond extremely quickly to any help that I need or question that I have. They are constantly looking out for our best interests and try to save us money wherever they can. You will not be disappointed if you use Suzanne as your agent!"
We responded:
"Thank your for the time you took to write such a wonderful review. You are like family to us. We're so glad we can help you with your insurance needs. "
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Angela Terez

April 7, 2024

5  out of  5
rating by Angela Terez
"Suzanne has been our insurance agent for more than 20 years, and I can't say enough about the stellar service both she and Heather have provided us over the years. They're knowledgeable, responsive, and truly seem to care. Highly recommend!"
We responded:
"Thank you so very much Angela. I am very happy to have been your agent all these years. We truly enjoy helping you and want to be of service. "
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John Jacober

April 1, 2024

5  out of  5
rating by John Jacober
"Suzanne has been our insurance agent for decades. Informative, responsible, easily reachable, timely, professional Everything you would want to handle your insurance needs."
We responded:
"Thank you so much. I couldn't ask for a better testimonial. I've loved being your insurance agent all of these years. Heather and I are here to help. "
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Ivy H

March 14, 2024

5  out of  5
rating by Ivy H
"Suzanne was great and very helpful 👍"
We responded:
"I am so glad you picked us out of all the possible insurance companies and agents. Thank you for the very nice review!"
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sally brown

March 8, 2024

5  out of  5
rating by sally brown
"I moved here from Michigan. I had no idea who to get insurance from, so I picked one. Good company but prices kept rising. I was getting so frustrated. I started calling around and found Susan at State Farm. She answered my questions, and I jumped on board. Her honesty and helpfulness amazed me. This is my insurance company from now on!"
We responded:
"You have really made my day. :) I love hearing that you are happy with our helpfulness. Thank you for choosing me for your insurance!"
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Frances Plante

February 23, 2024

5  out of  5
rating by Frances Plante
"I have had Suzanne as an Agent for many years now. Through Marriage, Divorce, changes with a business, Home, Auto Etc. The list goes on. BUT, my point is she has always been there through it all, with the greatest service as my personal Agent. She has always responded back promptly with any of my claims, whether it was from an accident, home damage, and much more. If I call, I get a call back promptly and timely as well, to answer any questions or concerns I have had . I have never had any issues at all honestly. Very grateful for that. Thank you Suzanne and Heather for being so amazing. I appreciate all you do. Highly recommend, if your looking for an Agent with State Farm"
We responded:
"Thank you for this wonderful testimonial. It makes us feel like we are doing work that is worthwhile. I are so happy that you continue to choose my office to help you with your insurance needs."
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Elizabeth Wohler

February 15, 2024

5  out of  5
rating by Elizabeth Wohler
"Suzanne has been our State Farm agent for over 20 years. She and her team are always reliable and helpful. They really look out for us and we are grateful."
We responded:
"Thank you for taking the time to not only leave some "stars" but to write such a nice comment. We are grateful that you continue to choose us to be your insurance agent! "
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John Baumert

February 11, 2024

5  out of  5
rating by John Baumert
"Our agent is Suzanne Rizer. We have enjoyed extraordinary service from Ms. Rizer and Heather Bucheri for many years. They have been particularly gracious in upgrading mailing mailing addresses, providing tax documentation, and changing beneficiary information. John Baumert"
We responded:
"Thank you so much for your wonderful review. We want to give the kind of service that we would like for ourselves. We love helping you with your insurance questions and needs."
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chris fairchild

February 9, 2024

5  out of  5
rating by chris fairchild
"Suzanne is competent, professional and personable. Highly recommended."
We responded:
"Thank you so much Chris for the kind words. And thanks for trusting me with your insurance. It is always wonderful to talk with you, call anytime."
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Patrick Biles

January 17, 2024

5  out of  5
rating by Patrick Biles
"We have been with State Farm, and specifically Suzanne Rizer for more than 30 years for all of our insurance needs. All of our children have been with State Farm for their initial car insurance through Suzanne. There has never been a complaint about the service we receive. We feel like we are part of her family and she is part of ours. We have recommended Suzanne and State Farm to others over the years."
We responded:
"A big thank you for this touching review. You are part of our family, for sure. Heather and I are so happy that you chose us all those years ago and had faith in a brand new agent. We love the Biles family. :)"
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Daniel Ersley

January 11, 2024

5  out of  5
rating by Daniel Ersley
"Suzanne and Heather have been very helpful and always available to answer questions"
We responded:
"Thanks for the 5 star review.! We're always happy to talk with you and answer any questions you have about your insurance. "
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Carolyn Hines

December 15, 2023

5  out of  5
rating by Carolyn Hines
"Suzanne and Heather are always very quick to respond and they seem to genuinely care about good customer service. I appreciate them and am happy to be their client."
We responded:
"We are happy that you picked us and are our client too! Thank you for sure a glowing review. We love to help you with your insurance. :) "
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Denise Howard

December 4, 2023

5  out of  5
rating by Denise Howard
"My husband Jesse has been with Suzanne since the late 80’s and I have been with her since we got married in ‘95. ABSOLUTELY the BEST!! Every need has been met, and whenever a situation has come up Suzanne and her team have been there every step of the way until the situation has been resolved. We highly recommend Suzanne and her team as agents RaShawn and Jesse Howard"
We responded:
"Thank you so much for this wonderful review. You and Jesse feel like family to us. We certainly appreciate you both and are thankful for you business. We're here for you and hope to keep earning your business. Suzanne"
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Donna Francy

December 2, 2023

5  out of  5
rating by Donna Francy
"Suzanne and Heather at State Farm have taken care of our car and homeowners insurance for many years. They are always available to take our calls and always helpful. They help us to get the best rate while fulfilling our insurance needs. I highly recommend them."
We responded:
"Thank you Donna for leaving a glowing review. We love being there for you. Thank you for trusting us with you insurance. Suzanne"
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Stacie Welcome

November 3, 2023

5  out of  5
rating by Stacie Welcome
"Long time client for good reason!"
We responded:
"And I am so glad it has been a long time! Thank you for leaving such a nice review. I truly appreciate the review and your continued trust in my agency."
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David Newberry

November 2, 2023

5  out of  5
rating by David Newberry
"Highly recommended"
We responded:
"Thank you so much for this 5 star review. I really appreciate the time you took to leave it and for your continued trust in my agency."
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Leigh H

October 27, 2023

5  out of  5
rating by Leigh H
"I started working with Suzanne in the 90s when I moved here and the level of top notch service has not changed even though my life has. She has been able to thoughtfully adapt my insurance needs as my life has. I know she has my best interest, and my family’s at heart. She is so responsive and caring."
We responded:
"All I can say is WOW. What a thoughtful and kind review. I can't thank you enough for leaving such a wonderful review."